Terms and Conditions

Reach Peak

Last Updated: November 23, 2025

1. AGREEMENT TO TERMS

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Client," "you," or "your") and Reach Peak ("Company," "we," "us," or "our") regarding your use of our consulting services. By engaging with Reach Peak or utilizing our services, you acknowledge that you have read, understood, and agree to be bound by these Terms.

If you do not agree to these Terms, you must not engage our services or access any materials provided by Reach Peak.

2. SERVICES

Reach Peak provides technology consulting services, including but not limited to AI implementation, automation solutions, business process optimization, and related advisory services (collectively, "Services"). The specific scope, deliverables, timeline, and fees for Services will be outlined in separate statements of work, proposals, or engagement letters.

3. LIMITATION OF LIABILITY

3.1 General Disclaimer

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, REACH PEAK EXPRESSLY DISCLAIMS ALL LIABILITY FOR ANY CLAIMS, DAMAGES, LOSSES, OR EXPENSES ARISING FROM OR RELATED TO THE SERVICES PROVIDED. THIS INCLUDES, BUT IS NOT LIMITED TO, DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES, EVEN IF REACH PEAK HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

3.2 Third-Party Services and Leased Items

Client acknowledges and agrees that certain services, tools, software, platforms, systems, or other items ("Leased Items") utilized or recommended by Reach Peak may be owned, licensed, leased, or provided by third parties. Reach Peak acts solely as a consultant and does not assume any liability, responsibility, or warranty for:

  1. The performance, availability, reliability, security, or functionality of any Leased Items;

  2. Any defects, errors, bugs, vulnerabilities, or malfunctions in Leased Items;

  3. Any data loss, security breaches, unauthorized access, or privacy violations related to Leased Items;

  4. Any incompatibility, integration issues, or conflicts between Leased Items and Client's existing systems;

  5. Any changes, updates, discontinuations, or modifications to Leased Items by third-party providers;

  6. Any claims, disputes, or issues arising from Client's use of Leased Items or relationships with third-party providers.

3.3 Client's Responsibility

Client is solely responsible for evaluating, selecting, implementing, maintaining, and managing any Leased Items recommended or utilized through Reach Peak's consulting services. Client agrees to enter into separate agreements with third-party providers for Leased Items and to comply with all applicable terms, conditions, licenses, and usage restrictions.

3.4 Maximum Liability Cap

In no event shall Reach Peak's total aggregate liability to Client for all claims arising from or related to the Services exceed the total fees paid by Client to Reach Peak in the twelve (12) months preceding the event giving rise to liability.

4. NO WARRANTIES

REACH PEAK PROVIDES ALL SERVICES ON AN "AS IS" AND "AS AVAILABLE" BASIS. TO THE FULLEST EXTENT PERMITTED BY LAW, REACH PEAK DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, ACCURACY, COMPLETENESS, OR RESULTS.

Reach Peak does not warrant that Services will meet Client's requirements, operate without interruption, be error-free, or that any errors will be corrected. Reach Peak does not guarantee any specific outcomes, results, or business improvements from implementation of its recommendations.

5. INDEMNIFICATION

Client agrees to indemnify, defend, and hold harmless Reach Peak, its officers, directors, employees, contractors, agents, and affiliates from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising from:

  1. Client's use or misuse of Services or Leased Items;

  2. Client's violation of these Terms or applicable laws;

  3. Client's relationships or disputes with third-party providers of Leased Items;

  4. Any claim that Client's use of Services or Leased Items infringes upon or violates any third-party rights.

6. INTELLECTUAL PROPERTY

All intellectual property rights in materials, methodologies, templates, frameworks, and work product created by Reach Peak in connection with the Services remain the exclusive property of Reach Peak, unless otherwise specified in a written agreement. Client receives a limited, non-exclusive, non-transferable license to use deliverables solely for internal business purposes.

7. CONFIDENTIALITY

Both parties agree to maintain the confidentiality of any proprietary or confidential information disclosed during the engagement. This obligation shall survive termination of the engagement for a period of three (3) years.

8. PAYMENT TERMS

Client agrees to pay all fees as specified in the applicable statement of work or proposal. Payment is due within thirty (30) days of invoice date unless otherwise agreed in writing. Late payments may incur interest at the rate of 1.5% per month or the maximum rate permitted by law, whichever is less.

9. TERMINATION

Either party may terminate an engagement with thirty (30) days written notice. Upon termination, Client shall pay for all Services rendered through the effective termination date. Sections 3, 4, 5, 6, 7, and 11 shall survive termination.

10. MODIFICATIONS

Reach Peak reserves the right to modify these Terms at any time. Material changes will be communicated to active Clients. Continued use of Services after modifications constitutes acceptance of updated Terms.

11. GOVERNING LAW AND DISPUTE RESOLUTION

These Terms shall be governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of law principles. Any disputes arising from these Terms or the Services shall be resolved through binding arbitration in St. Petersburg, Florida, in accordance with the Commercial Arbitration Rules of the American Arbitration Association.

12. SEVERABILITY

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

13. ENTIRE AGREEMENT

These Terms, together with any statements of work, proposals, or engagement letters, constitute the entire agreement between the parties and supersede all prior agreements, understandings, or communications, whether written or oral, relating to the subject matter herein.

14. CONTACT INFORMATION

For questions regarding these Terms, please contact:

Reach Peak

Email: support@reachpeak.co

 

BY ENGAGING REACH PEAK'S SERVICES, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS AND CONDITIONS.